CANCELLATION POLICY

At Femmeaccents, an accessory website operated by Personio Fashion Private Limited, we are committed to providing a smooth and hassle-free shopping experience. In this document, “we,” “us,” and “our” refer to Personio Fashion Private Limited, while “you,” “your,” and “user” refer to you, our valued customers. We understand that sometimes accessory choices change, and you may need to cancel an order. Below is our cancellation policy to guide you through the process:

Order Cancellation Before Shipment

You can cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first.

To request cancellation, kindly contact our customer support team via email.

If your order is eligible for cancellation, a full refund will be processed to your original payment method within 5–7 business days.

Orders Already Shipped

Once the order has been shipped, it cannot be cancelled. However, you may initiate a return once the product is delivered, as outlined in our Return & Refund Policy.

Order Modification

We currently do not provide modification of items or addresses once the order is placed. You will need to cancel the order (if eligible) and place a new one.

Contact for Cancellation

For cancellation requests, please reach out to our support team at: Personiofashionprivatelimited@gmail.com, Personiofastionauthorizes@gmail.com

We appreciate your understanding and continued support. For any questions, please feel free to contact us.